WhatsApp chatbots: the assistant welcomes, the lawyer advises
challenge Show a useful automation for law firms without breaking the Brazilian Bar Association's advertising rules (Provision 205) or WhatsApp Business's 2026 changes.
- Scene 1Your WhatsApp can welcome clients while you're in a hearing.
- Scene 2An automated assistant greets the person, presents your practice areas and books the first meeting. The Bar Association's legal marketing guide confirms chatbots are allowed.
- Scene 3Legal advice remains the lawyer's responsibility. Provision 205 restricts apps that answer legal questions for people who aren't clients yet.
- Scene 4Since January 2026, WhatsApp Business has removed general-purpose AI chatbots and kept customer service bots.
- Scene 5Setup starts with three messages: welcome, screening questions and scheduling.
- Scene 6 · twistClients get a quick reply, and you join the conversation with the information already organized.
On-screen closing
The assistant welcomes and schedules. The lawyer advises.
Caption
A WhatsApp assistant welcomes, informs and schedules. Legal advice stays with you.
With Jurisoft Ads, a text bot starts the conversation when a lead reaches the firm's WhatsApp, and your team takes it from there.
Save this video to plan your welcome flow.
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